Your Family’s Care, at Home and Online — 24/7 Access When You Need It

24/7 medical, behavioral, and social care available to your entire family, at no additional cost to you.*

Or log in to your Nest member portal here.

*Nest is available at no additional cost to all family members covered by participating health plans.

Am I covered? What about my family?

If you and your family members are covered through a participating health plan, Nest services are available at no additional cost to you.

What you get with Nest

  • Whole-Family Care

    At each appointment, our local team of experts gives moms, dads, babies, and kids the convenient, compassionate care you deserve. When and where you need it.

  • 24/7 Access

    We’re available 24/7. Day or night, evening or weekends, we’re on call to give advice and support about fevers, earaches, and much more. Call the Nest Family Care line anytime.

  • Home and Virtual Visits

    We offer in-home and online visits, including evening and weekend hours and same-and-next-day availability. You won’t need multiple appointments, extra time off work, childcare, or transportation.

  • Vaccinations

    From back-to-school check-ups to childhood vaccinations and annual flu shots for the whole family, we have you covered and can help keep you on track.

  • Mental Health

    We offer mental health support for things like stress, anxiety, depression, and more. Our services also include substance use treatment and medication, plus virtual therapy for everyone in your family with Nest’s mental health specialist, a licensed clinical social worker.

  • Support & Coordination

    Our Nest Family Advocates are here to support you, whether it is getting help with specialty care, food, housing, water or electric bills — or organizing your appointments and medical forms.

  • Education & Coaching

    Our expert care team provides preventive care, chronic disease and lifestyle education, and coaching to help you meet your goals.

  • Chronic Condition Management

    Our team works with you and your family to get the personalized care you need for chronic conditions like asthma, diabetes, autism, or depression.

Local Team
Our team of clinicians, local nurse practitioners, doctors, therapists, and family advocates brings care right to you, at home.

Designed Around You
The supportive Nest team brings your family the care you deserve wherever and whenever it’s most convenient for you. No more filling out the same forms over and over, giving your medical history at each appointment, or sharing the same story at different doctor’s offices. No more standing in lines, sitting in crowded waiting rooms. Nest hears families and is here for families when and where they need it most.

The Care You Need
We’re with your family at every stage and in every season. From back-to-school check-ups and sports physicals to necessary vaccines and milestones, to therapy to work forms, Nest has you covered.

No Cost
If your family qualifies for Nest, there is no additional cost to you. That’s because our services are part of your existing health insurance benefits.

How Nest works

Hear directly from a Nest patient

Meet Casme Carter, mom of one daughter. Casme has been getting care for her family with Nest from the very start. Listen in on why she chooses Nest for herself and her family.

How Nest Removes the Barriers to Quality Care for Your Family

No Waiting Rooms

Forget crowded clinics and long waits. With Nest, your family receives care in the comfort of your home, eliminating unnecessary delays and stress.

No Need for Transportation

Gone are the days where you have to trek across town on two city buses taking your children to appointments. Nest comes directly to wherever you call home.

Affordable, No-Cost Care

Nest services are available at no additional cost to families covered by participating Medicaid-managed health plans. Quality care shouldn’t come with a financial burden.

Convenient Scheduling

We work around your family’s busy life. Evening, weekend, and same/next-day appointments ensure you never have to take extra time off work or school.

Care for the Whole Family in One Visit

No need to schedule separate appointments for each family member. Nest provides comprehensive care for parents and children during the same visit, saving you time and effort.

Personalized Attention

Your family is our sole focus during every visit. Our dedicated team ensures you get compassionate, one-on-one care tailored to your needs and designs a care plan around your needs.

Getting Started with Nest Health

Step 1: Call Nest

If you think you’re eligible or have been contacted by Nest or your plan directly, call 866-222-NEST (6378) to schedule your first at-home appointment.

Step 2: Prepare for Your Visit

Our team understands that life (and kids) are messy! We are there to help you, not to add to your stress. Think of us as a friend or family member coming to visit. We are judgment free.

Step 3: Call Nest First

Call or text your Nest team whenever something comes up - feeling sick, does your child have a rash, earache, or fever? Need to refill your prescription? We can schedule a telehealth appointment or come to your home and see you if necessary. Nest is here 24/7.

Step 4: Access Ongoing Care

During our first visit, we’ll work on a care plan together to make sure you and your family stay healthy. We’ll discuss goals, visit frequency, and more. Your care team can help with these like mental health support, utility bills, employment resources, specialty care coordination, and more.

Ready to get care with Nest?

Meet Joy Chairs, our founding Nurse Practitioner

Hear from Joy how Nest serves families. Getting quality healthcare shouldn't be hard. We have you and your entire family covered -- including evenings and weekends -- so you never have to go at it alone.

Frequently Asked Questions

  • Who will come to my home?

    In-home visits are conducted by two members of the care team, your provider, and a medical assistant. Our in-home providers are experienced nurse practitioners and our family advocates are highly-trained medical assistants. Your Nest team may also include family doctors, nurses, and mental health specialists to care for you and your family by phone and video when needed.

  • How much does Nest cost?

    If you and your family members are covered through a participating health plan, Nest services are available at no additional cost to you.

  • Does Nest replace my OB/GYN?

    No, Nest is a primary care provider and will not replace your OB/GYN. We partner with your specialists to get you and your family the best whole-person, well-coordinated care. 

  • Who does Nest take care of?

    Your Nest team provides care to parents under the age of 65 and their children, ages 0-18 who live in the same household. We offer primary care, mental and behavioral health care, access to specialists, nutritional support, and more.

  • In house visit

    What should I expect during my first in-home visit?

    Nest in-home visits are conducted by a family provider (nurse practitioner or physician assistant) and a family advocate (medical assistant).To make things easier for your family, Nest will combine appointments to see multiple members of your family in the same visit, with time set aside for each individual. Our appointments typically last between 30 and 60 minutes, depending on the specific needs and size of your family. With not having to travel to a doctor’s office, your family will save time with Nest.

  • Man with laptop

    Can Nest help if my family needs specialty care or additional resources?

    Nest will manage all conditions that are typically cared for by a primary care physician. This includes, but is not limited to, hypertension, heart disease, diabetes, asthma, high cholesterol, thyroid disease, depression, and anxiety. Treatment will include medication management, laboratory assessment, patient education, and individual and family care management.

    Our Nest team will make sure you and your family have the comprehensive care you need. We have a team of specialists available to consult with our providers when further clinical expertise is required – all without you having to leave your home. If you do need to be seen by a specialist in person, we can place referrals and to ensure that those visits are scheduled and meet your needs.

  • What if my family has an urgent need after hours?

    Nest can treat many basic, acute care needs that you might go to an urgent care facility for (fever, sore throat, cough, UTI symptoms, minor skin issues, etc). We have nurses available 24/7 to listen to your symptoms and concerns, give advice, and connect you to a doctor or other provider if needed. We can schedule telehealth visits for acute care needs. Because Nest is a primary care provider, we can also provide well visits, preventive care, and treat other chronic conditions (hypertension, heart disease, diabetes, asthma, high cholesterol, thyroid disease, depression, and anxiety).

    In the case of an emergency, please call 911 or seek care at your nearest emergency facility as Nest is not equipped to manage emergent or urgent needs in the home or virtually.

Ready to get care with Nest?

What families are saying