How to Renew Medicaid in Louisiana: Step-by-Step Guide
You must renew your Louisiana Medicaid every year to keep your coverage. If you miss your deadline, you could lose coverage — even if you still qualify. This guide walks you through when to renew, how to do it, and what to expect.
Please note: Medicaid rules can change, and this page may not always show the very latest update. To confirm anything below, or get the newest information, contact Louisiana Medicaid directly: 📞 1-888-342-6207 (Mon–Fri, 8 a.m.–4:30 p.m.) 🌐 mymedicaid.la.gov
If your family has a participating Louisiana Medicaid health plan like AmeriHealth Caritas of Louisiana or Aetna Better Health of Louisiana, Nest Health provides in-home and virtual care designed to make healthcare easier to access. Learn more about covered care in Baton Rouge and New Orleans through Nest Health.
📞 Think your family may qualify, or has Nest already reached out? Call 866-222-NEST (6378).
What is Medicaid renewal?
Renewal — also called redetermination — is how Louisiana checks that you still qualify for Medicaid each year. It's not a new application. It just updates your income, household, and address on file. Learn more about eligibility and income limits in our Louisiana Medicaid Guide: Eligibility and How to Apply.
Every Louisiana Medicaid program, including Healthy Louisiana managed care plans, requires renewal. Even if you're still eligible, missing your deadline can end your coverage.
When do you need to renew?
Renewal happens every 12 months. Here's what to expect:
📬 Notice. Louisiana mails your renewal letter about 60 days before it's due.
⏰ Deadline. You usually have 30 days from the date on your letter. Check your letter for the exact date.
🔁 Reminders. If you don't respond, you'll get more than one notice.
📌 Stay reachable. Keep your address, phone number, and email current so you don't miss anything.
How to renew
Louisiana offers several ways to complete your Medicaid renewal. Choose the option that works best for your family and submit it before your deadline.
Online (fastest) 🌐 Go to mymedicaid.la.gov
Log in, or create an account
Go to "Renewals"
Check your pre-filled info and fix anything wrong
Upload any documents asked for
Submit and save your confirmation
By phone 📞 1-888-342-6207 (Mon–Fri, 8 a.m.–4:30 p.m.) A representative will walk you through it. Have your case number ready if you can.
By mail Fill out the form you were mailed, sign it, attach copies of any documents needed, and mail it to the address on the form. Mail takes longer, so send it early.
In person Visit a Louisiana Medicaid office with your renewal notice and documents. Staff can help you finish it there.
What you'll need to check or update
Louisiana often pre fills your information, but you must confirm that everything is correct.
You may need to review or update:
Address, phone number, household members
Income — job changes or new income sources
Other health insurance, like employer coverage or Medicare
Life changes — new baby, marriage, divorce, or a move
Reporting accurate information helps prevent delays or loss of coverage.
Documents you might need
You may not need to send anything, but Louisiana may ask for proof if something changed:
If your income changed: recent pay stubs (last 2–4 weeks), your latest tax return, benefit letters (SSI, unemployment, child support), or self-employment records
If your household changed: birth certificate for a new baby, marriage certificate or divorce decree, or ID for new household members
If you moved: a utility bill, lease, or mortgage statement, or official mail showing your new address
If you have new insurance: your insurance card or an employer coverage offer letter
📌 Send copies, never originals.
What happens after I submit my renewal?
Most renewals process in 30–45 days — often faster than a new application. Watch your mail, email, and your mymedicaid.la.gov account for updates.
If they need more info: you'll get a letter with a deadline, usually 10–30 days. Send documents online, by mail, fax, or in person — and respond quickly to avoid a denial.
If you're approved: you'll get a confirmation letter, a new Medicaid card (if anything changed), and your new coverage dates. Your benefits continue without a gap. Some members may need to pick a plan again.
If you're denied: this can happen if your income is now too high, you missed sending documents, or your address was outdated. You can:
Appeal — ask for a hearing within 90 days, add documents, or explain your situation
Reapply — if your situation changes or you can now provide what's needed
Call 1-888-342-6207 if you think the decision was a mistake. Louisiana Legal Services may offer free help.
If you lost coverage and want it back
Call Louisiana Medicaid Customer Service at 1-888-342-6207. They can help you understand why your coverage stopped and what you may need to do next.
Special coverage rules
👶 Children under 1 get 12 months of continuous coverage, no matter what.
🤰 Pregnant members stay covered through pregnancy and 60 days after birth.
Some young children may get extended coverage too. Even if your income changes for a bit, your coverage may continue — check your approval letter for details.
Reporting changes between renewals
Report these within 10 days:
Moving out of Louisiana
Getting other health insurance
A big increase in income
Report changes online at mymedicaid.la.gov, by calling 1-888-342-6207, or by mailing a written notice to your local office. Reporting on time helps you avoid problems later.
FAQs
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Check mymedicaid.la.gov or call to confirm your renewal date.
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Usually you have to wait until your renewal window opens.
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Maybe. Report the change and finish your renewal. Many families still qualify.
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Usually the whole family renews together, but always double check.
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Yes, if you renewed on time.
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Your coverage can end. Respond to Louisiana Medicaid as soon as you can — if you're still eligible, they may be able to reinstate you without a new application. If too much time has passed, you'll likely need to reapply.
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You can appeal within 90 days, add any missing documents, or explain your situation. Or you can reapply if your situation has changed or you can now provide what's needed.
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Call Louisiana Medicaid Customer Service at 1-888-342-6207. They can help you understand why your coverage stopped and what to do next.
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Yes — Medicaid staff, community groups, and legal aid can help.
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Still renew on time, and let them know your situation if asked.
Get care with Nest Health
Medicaid helps you get care, but fitting it into real life isn't always easy. Nest Health brings care straight to your door if you're on a participating plan like AmeriHealth Caritas Louisiana or Aetna Better Health:
In-home primary and pediatric care
Telehealth visits for medical and mental health needs
Care for the whole family
📞 Think your family may qualify, or has Nest already reached out? Call 866-222-NEST (6378).
Rules and deadlines above can change. For the latest Louisiana Medicaid renewal information, check mymedicaid.la.gov or call 1-888-342-6207.
