In-Home Family Health Care in New Orleans

Whole-family health care in New Orleans – right at home and online

24/7 medical and mental health carefor every member of your family, including in-home pediatric care, at no extra cost with Medicaid.

Looking for in-home care in New Orleans that supports your whole family? Nest delivers medical and mental health care at home, so kids, parents, and caregivers can get care when and where it’s needed.

*Nest is available at no additional cost to all family members covered by participating health plans. If you’ve heard from Nest Health or your health plan directly, or think you might be eligible, call Nest to get your family started with care.

Or log in to your Nest member portal here.

At-Home family care services in New Orleans

  • Primary and preventive care for adults and children

  • Vaccinations, physicals, and back-to-school check-ups

  • Mental health and substance use treatment

  • Chronic disease management

Who we care for

  • Pregnancy & postpartum care

    • In-home support for expectant and new parents in New Orleans, including prenatal check-ins, postpartum care, and help navigating physical and emotional changes after birth.

  • Newborn/infant care

    • Gentle, expert care for newborns and infants, delivered at home, covering wellness visits, feeding support, growth monitoring, and early developmental screenings.

  • Pediatric care

    • Comprehensive in-home pediatric care for children of all ages, from well-child visits and vaccines to sick visits and ongoing health support—without the stress of clinic trips.

  • Primary care

    • Ongoing primary care for adults and families in New Orleans, including preventive care, chronic condition management, urgent sick visits, and coordination with specialists.

  • Caregiver/parent support

    • Wraparound support for parents and caregivers, including care coordination, mental and behavioral health services, social support connections, and a 24/7 care team for guidance when it’s needed most.

Core services in New Orleans

Pediatric Care

From newborn checkups to urgent sick visits—pediatric care brought to your home.

Family Medicine

Primary care for the whole family—preventive care, chronic condition support, and sick visits.

Behavioral & Mental Health

Therapy, assessments, medication support, and crisis help—coordinated with your medical care.

How Nest helps New Orleans families

Nest goes beyond traditional home health care by supporting families at every stage of life—with preventive care, mental health services, and ongoing medical support delivered at home.

Preventive & routine care

  • Annual physicals for adults and children

  • Vaccinations and immunizations

  • Back-to-school and sports physicals

  • Well-child visits and routine screenings

Primary care & sick visits

  • Same-day or next-day sick appointments

  • Cold, flu, fever, and minor illness care

  • Follow-up visits after urgent care or ER trips

  • Ongoing primary care for adults and families

Mental health & substance use support

  • Individual and family therapy

  • Behavioral health assessments

  • Medication management

  • Substance use treatment and recovery support

Chronic disease management

  • Ongoing monitoring for chronic conditions

  • Care plans tailored to your home environment

  • Coordination with specialists and community resources

  • Regular check-ins to help prevent complications

If you’ve heard about Nest directly from your health plan by phone or mail — or if you see Nest on your health plan’s portal, you can call 866-222-NEST (5378) to confirm eligibility and schedule your family’s first at-home appointment. If you qualify for Nest services through Medicaid or another health plan, there is no additional cost to you.

Is my family covered?

Meet some of your New Orleans care team

  • Katie Brown, MD

    Pediatrician & Market Medical Director

  • Shakita A. , NP

    Nurse Practitioner

  • Juan C.

    Family Advocate

Home health serving New Orleans and nearby parishes

We currently serve families in neighborhoods including:

  • Central City

  • Hollygrove

  • Treme

  • Mid-City

  • Bywater

  • Marigny

  • St. Bernard

New Orleans family resources

Find food support and nearby pantry options.

Housing help and shelter resources in New Orleans.

Job support, training, and education resources.

Local support and resources for substance use.

Ready to get care with Nest?

Frequently Asked Questions

  • Who is eligible for in-home family care in New Orleans?

    If you and your family members are covered through a participating health plan, Nest services are available at no additional cost to you.

  • What in-home healthcare services are provided in New Orleans?

    Nest Health covers the following services: in-home primary care, well visits - adults & pediatrics, in-home vaccinations, behavioral health, social services & navigation, pregnancy & postpartum care, substance use & addiction, and transitions of care.

  • How does Nest Health coordinate care with local specialists in New Orleans?

    Your Nest care team ensures you and your family receive comprehensive care, with specialists available for consultations without leaving home. If in-person specialist visits are needed, we handle referrals and scheduling. We also offer mental health support, including therapy, crisis management, and referrals for additional care. Additionally, Nest can prescribe medications for both acute and chronic conditions.

  • What are the benefits of in-home healthcare over traditional clinic visits?

    We want to help your entire family and make staying healthy easy for you. We can see everyone at the same time without you needing to leave your house. Our team includes family doctors, advanced practice providers, a mental health specialist, nutrition experts, and nurses. The Nest team also has access to specialists who will work with your primary care team to coordinate your individual needs.

  • What areas in New Orleans does Nest Health serve?

    We serve families in the greater New Orleans area. If you’ve heard about Nest directly from your health plan by phone or mail — or if you see Nest on your health plan’s portal, you can call 866-222-NEST (5378) to confirm eligibility and schedule your family’s first at-home appointment.

  • How does Nest Health address barriers to healthcare in New Orleans?

    We offer evening and weekend appointments at your home or online, plus we are available for advice 24/7. This means you won’t need to make multiple appointments, make unnecessary trips to the Emergency Room, sit in waiting rooms, take extra time off work, or find childcare or transportation to get your family the help and care you need, when you need it.

Ready to receive care with Nest and think you’re eligible?